Email service@fynterok.com or call +86 13214120800. Our service hours are 8:00 AM – 10:00 PM.

For order support, include your order number, checkout email, and a short description of the request. For a product issue, clear photos can help us understand what happened.

• Order status, shipping, and tracking questions
• Product details, options, and assembly information
• Return or refund requests and damaged or incorrect items
• Website, payment, or checkout questions

Please do not send full payment card numbers, passwords, or verification codes by email or phone. We use the information you provide to respond to your request and help with your order.

Written correspondence: Unit 2100, Plot B4, Phase I, Xiangjiang Hongxing Furniture Plaza, No. 277 Kaifu Avenue (Middle Section), Xiufeng Subdistrict, Kaifu District, Changsha City, Hunan Province. Contact customer service before mailing a product or return to this address.